Support

Contact us

Write to us at support@coremap.app. Tell us which device and iOS version you use and, if possible, what you were doing when the problem happened. Screenshots help.

Frequently asked questions

• I cannot sign in: check your connection and that you use the same method (email, Apple or Google) you used to register. If you forgot your password, use the reset option on the sign-in screen.
• My roadmap is not generating: generation runs on your device when Apple Intelligence is available and otherwise on our servers, which needs an internet connection. Try again in a minute or write to us.
• I am not receiving notifications: check Settings > Notifications > CoreMap on your iPhone and make sure notifications are allowed.
• I want to change or cancel a subscription: subscriptions are managed in your Apple ID settings (Settings > your name > Subscriptions).

Delete your account and data

You can delete your account in the app from Profile > Manage account > Delete Account. This removes your account, roadmaps, profile photo, sessions, subscription records, notification history and push tokens.

If you cannot access the app, write to support@coremap.app from the email address of your account and we will delete it for you.

Privacy and legal

Read how we handle your data in our Privacy Policy and the rules of use in our Terms of Use.